At GRABTURECARTWIX LLC, we offer fast, reliable, and completely free shipping within the United States. Please review our shipping policy below.
1. Shipping Coverage
We currently ship only within the United States.
We do not ship internationally at this time.
2. Shipping Costs
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FREE Shipping on all orders, no minimum required.
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No hidden fees or handling charges at checkout.
3. Order Processing Time
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Orders are processed within 1–2 business days (Monday–Friday).
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Processing includes order confirmation, packaging, and preparing for shipment.
4. Estimated Delivery Time
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Shipping takes approximately 3–7 business days after your order has been processed.
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Carriers: USPS, UPS, FedEx, or equivalent U.S.-based partners.
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Delays may occur due to weather, holidays, or unforeseen carrier issues.
5. Order Cut-off Time
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Orders placed after 12:00 PM EST will be processed the following business day.
6. Order Cancellation Policy
You may cancel your order within 24 hours of placing it.
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To request cancellation, contact us at support@grabturecartwix.store within the 24-hour window.
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After 24 hours, we may not be able to cancel your order if it has already been processed or shipped.
7. Tracking Information
Once your order is shipped, we will email you a tracking number to monitor delivery status.
8. Delivery Issues
If you encounter a delivery problem, we’re here to help:
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Lost Packages: Contact us if your order hasn’t arrived within the estimated timeframe.
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Damaged Packages: Report any damage within 24 hours of delivery with clear photos.
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Wrong Address: If an incorrect address is provided, please notify us within 24 hours. We are not responsible for packages delivered to incorrect addresses due to customer error.
9. Return & Refund Policy
We offer a 30-day return from the date of delivery.
Once your return is received and inspected, your refund will be processed within 7 business days to your original payment method.
Return Conditions:
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Items must be unused and in original packaging.
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Contact us before sending returns.
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Free return shipping is provided.
10. Holiday & Weekend Shipping
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Orders placed on weekends or public holidays will be processed the next business day.
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Carriers typically do not deliver on weekends or holidays.
11. Shipping Questions
Do you have any questions about our shipping policy or your order? We’re here to help! You can reach us during our service hours:
- Business Name: GRABTURECARTWIX LLC
- Address: 328 N ASHLAND AVE, LEXINGTON, Kentucky 40502 United States
- Phone: +1 (859) 309-9610
- Email: support@grabturecartwix.store
- Service Hours: 9 AM – 6 PM EST, Monday – Friday