At GRABTURECARTWIX LLC, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services. It also explains your rights under U.S. privacy laws (including CCPA and GDPR, where applicable) and aligns with Google Merchant Center’s requirements.

1. Information We Collect

We collect information to process your orders, improve our service, and comply with legal obligations. This includes:

  • Personal Information: Name, shipping address, billing address, email, and phone number.
  • Payment Information: Credit/debit card data or payment method (processed securely via PCI-compliant third-party processors; we do not store card numbers).
  • Order Details: Product purchases, order history, and delivery status.
  • Device & Usage Data: IP address, browser type, pages visited, time spent on the site.
  • Customer Communications: Emails, chat, or phone support interactions for service quality and legal recordkeeping.

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your orders
  • Process secure payments
  • Provide customer service and order updates
  • Send marketing communications (only with your consent)
  • Improve website performance through analytics
  • Detect and prevent fraud
  • Comply with U.S. legal and tax regulations

We do not sell or rent your personal information.

3. Sharing Your Information

Your data may be shared only with trusted third parties, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers (e.g., USPS, FedEx, UPS)
  • Analytics & advertising partners (e.g., Google Analytics, Google Ads, Meta Ads)
  • Email platforms (e.g., Mailchimp, Klaviyo)
  • Legal or regulatory authorities, when required

4. Data Security

We use industry-standard measures to secure your data:

  • SSL encryption for all transactions
  • Secure servers with access controls
  • Routine audits and employee security training

5. Your Rights (CCPA & GDPR Aligned)

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing emails at any time
  • Request a copy of your data (portability request)
  • Withdraw consent where applicable
  • File a complaint with your local data authority

To exercise these rights, contact: support@grabturecartwix.store

We respond to verified requests within 24 hours.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enable essential website functionality
  • Remember user preferences
  • Analyze website traffic
  • Show targeted ads via platforms like Google Ads and Facebook Ads

7. Third-Party Services

Our website may link to or integrate with external services. We are not responsible for the privacy practices of third parties. Please read their policies separately.

8. Data Retention

We retain your data:

  • For as long as your account is active
  • For marketing purposes: until you unsubscribe
  • For customer service logs: up to 2 years

9. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this policy to reflect legal or service changes. When we do, we’ll update the date at the top and notify you if changes are significant.

11. Contact Information