1. What is GRABTURECARTWIX LLC?

Welcome to Grabturecartwix – your trusted source for high-quality utensil holders made to simplify and beautify your kitchen space. Based in the USA, we proudly serve American households with products designed for both function and style.

2. What are your customer service hours?

We’re available to assist you:
Monday to Friday, 9:00 AM – 6:00 PM (EST)

3. Do you ship outside the USA?

No, we currently only ship within the United States.

4. How much is shipping?

We offer free shipping on all orders across the USA.

5. How long does shipping take?

  • Processing Time: 1–2 business days
  • Delivery Time: 3–7 business days, depending on your location

You will receive a tracking number once your order ships.

6. What payment methods do you accept?

We accept the following payment methods:

  • Visa, Mastercard, American Express, Discover
  • PayPal
  • Cash on Delivery (COD) is available in most states within the USA

7. Can I cancel or change my order?

Yes, you may cancel your order within 24 hours of placing it.
Please contact us immediately at support@grabturecartwix.store with your order details.

8. What is your return and refund policy?

We offer a 30-day return policy with free return shipping.
Returns must meet these conditions:

  • Unused, undamaged, and in original packaging
  • Returned within 30 days of delivery

Once we receive and inspect your return, we will process your refund within 7 business days in your original payment method.

9. Is my personal information safe?

Yes. We use industry-standard SSL encryption and secure third-party processors to protect your data.

10. How do I contact you?

You can reach us by: